Twilio: Encoding Issue for Worker Attributes in Flex
Timeline of updates
- resolved
Flex was degraded between 07:51 UTC on 07/19/2024 and 05:15pm UTC on 07/26/2024. During this period, customers may have experienced issues with tasks being assigned to workers in the event the workers had special characters as part of their attribute skills and updated these skills during the impact window. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2024-07-26 21:31 UTC, resolved after 0 min, 1 update(s).
- Title
- Encoding Issue for Worker Attributes in Flex
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/m23m9nc7c7vc
Twilio profileRecent Twilio incidentsAll outages on July 26, 2024Twilio in July 2024MarkdownJSON