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Twilio: Possible 503 Errors for Messaging Traffic in the Australia Region

MinorStatus: resolvededitedStarted Resolved (7.2 h)6 updatesstatus.twilio.com (opens in new tab)

Affected components: Programmable Messaging APIPROGRAMMABLE MESSAGING - Programmable Messaging API

Timeline of updates

  1. investigating

    Our monitoring systems have detected a potential issue with potential failing in cell messaging-ingress-gateway-0. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

  2. identified

    Our engineers have identified the issue with possible 503 Errors for Messaging Traffic for some customers in the Australia Region and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

  3. identified

    Our engineers have identified the issue with possible 503 Errors for Messaging Traffic for some customers in the Australia Region and are continuing on working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

  4. identified

    Our engineers have identified the issue with possible 503 Errors for Messaging Traffic for some customers in the Australia Region and are continuing on working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.

  5. monitoring

    Our engineers have deployed a fix, and are monitoring to confirm that affected customers in the Australia Region are no longer encountering 503 Errors for Messaging Traffic. We expect to provide another update in 30 minutes or as soon as more information becomes available.

  6. resolved

    Customers in the Australia Region are no longer encountering 503 Errors for Messaging Traffic. This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-10-28 14:18 UTC, resolved after 7.2 h, 6 update(s); edited after publishing.

Title
Possible 503 Errors for Messaging Traffic in the Australia Region
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/lq2y20qkm8q5

Twilio profileRecent Twilio incidentsAll outages on October 28, 2026Twilio in October 2026MarkdownJSON