Changes Twilio Possible 503 Errors for Messaging Traffic in the Australia Region

Twilio: Incident updated: Possible 503 Errors for Messaging Traffic in the Australia Region

Incident updateNormal progress (typesafe/jev-1.13-20260917, 98%)Changed 2026-10-28 15:24 UTCstatus.twilio.com

Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

~~Struck in red~~ is what Twilio removed; blue is what they added. Muted text is unchanged context.

ChangedTitle#1

~~On Call Engineers are Investigating~~

Possible 503 Errors for Messaging Traffic in the Australia Region

ChangedImpact#2

~~none~~

minor

ChangedStatus#3

~~investigating~~

identified

AddedAffected components#4

not present

Programmable Messaging API, PROGRAMMABLE MESSAGING - Programmable Messaging API

AddedUpdateidentified2026-10-28 15:21 UTC#5

not present

Our engineers have identified the issue with possible 503 Errors for Messaging Traffic for some customers in the Australia Region and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Oct 28
Before captured 14:23 UTC
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on Oct 29, 00:43 UTC. Record hash 8ea7794a5091675b…
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Oct 28
After captured 15:24 UTC
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on Oct 29, 00:43 UTC. Record hash 1b0360b018d69b76…
Download proof

History of this incident

Wednesday, October 28

5 incident changes

Normal progress
21:34Incident
Incident updatePossible 503 Errors for Messaging Traffic in the Australia Region
Normal progress
21:14Incident
Incident updatePossible 503 Errors for Messaging Traffic in the Australia Region
Normal progress
18:24Incident
Incident updatePossible 503 Errors for Messaging Traffic in the Australia Region
Normal progress
16:44Incident
Incident updatePossible 503 Errors for Messaging Traffic in the Australia Region
Normal progress
15:24Incident
Incident updatePossible 503 Errors for Messaging Traffic in the Australia Regionthis change

Cite this

Incident updated: Possible 503 Errors for Messaging Traffic in the Australia Region on Twilio’s status page, changed 2026-10-28 15:24 UTC (change 1 of 5).

Title: Incident updated: Possible 503 Errors for Messaging Traffic in the Australia Region
Vendor: Twilio
Date: 2026-10-28 15:24 UTC
URL: https://rewindex.com/change/r8f3574d99c4d95

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