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Twilio: Help Center Assistant Prompts are Affected for Unauthenticated Users

MinorStatus: resolvedStarted Resolved (2.0 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    The Help Center Assistant in the Twilio Help Center is operating normally for unauthenticated users at this time. This incident has been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-09-23 20:34 UTC, resolved after 2.0 h, 1 update(s).

Title
Help Center Assistant Prompts are Affected for Unauthenticated Users
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/l65872fbqncn

Twilio profileRecent Twilio incidentsAll outages on September 23, 2024Twilio in September 2024MarkdownJSON