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Twilio: Issues Uploading Media using Content Template API

MinorStatus: resolvedStarted Resolved (2.1 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    After investigation, our engineers have confirmed that rate limiting may have occurred for some customers which created Content Templates with media. Errors and rate limits related to media uploads for the Content Template API has been resolved and is now operating normally at this time.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-09-24 16:05 UTC, resolved after 2.1 h, 1 update(s).

Title
Issues Uploading Media using Content Template API
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/k2d6ncrbbldl

Twilio profileRecent Twilio incidentsAll outages on September 24, 2025Twilio in September 2025MarkdownJSON