# Twilio: Issues Uploading Media using Content Template API

> Twilio status incident “Issues Uploading Media using Content Template API” on 2025-09-24: impact minor (vendor’s label), 2.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/k2d6ncrbbldl
Last updated: 2025-09-24T18:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-24 16:05 UTC · Resolved: 2025-09-24 18:14 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/k2d6ncrbbldl](https://status.twilio.com/incidents/k2d6ncrbbldl)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-09-24 18:14 UTC: After investigation, our engineers have confirmed that rate limiting may have occurred for some customers which created Content Templates with media. Errors and rate limits related to media uploads for the Content Template API has been resolved and is now operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-09-24 16:05 UTC, resolved after 2.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/k2d6ncrbbldl
- Citation: Twilio, “Issues Uploading Media using Content Template API” (2025-09-24 16:05 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/k2d6ncrbbldl (CC BY 4.0).
- Markdown link: `[Twilio: Issues Uploading Media using Content Template API (2025-09-24)](https://rewindex.com/company/twilio/incidents/k2d6ncrbbldl)`


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Canonical: https://rewindex.com/company/twilio/incidents/k2d6ncrbbldl · Markdown: https://rewindex.com/company/twilio/incidents/k2d6ncrbbldl.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/k2d6ncrbbldl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:17:39.825Z