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Twilio: Twilio Accounts may not be Able to Capture Speech Using Gather

MinorStatus: resolvedStarted Resolved (4.0 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We have observed full recovery from the Speech Recognition issue in the US1 region that affected a small portion of calls using Gather. The incident is now resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-09-26 14:01 UTC, resolved after 4.0 h, 1 update(s).

Title
Twilio Accounts may not be Able to Capture Speech Using Gather
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/h81mp6gwjlw1

Twilio profileRecent Twilio incidentsAll outages on September 26, 2025Twilio in September 2025MarkdownJSON