# Twilio: Twilio Accounts may not be Able to Capture Speech Using Gather

> Twilio status incident “Twilio Accounts may not be Able to Capture Speech Using Gather” on 2025-09-26: impact minor (vendor’s label), 4.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/h81mp6gwjlw1
Last updated: 2025-09-26T17:58:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-26 14:01 UTC · Resolved: 2025-09-26 17:58 UTC · Duration: 4.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/h81mp6gwjlw1](https://status.twilio.com/incidents/h81mp6gwjlw1)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-09-26 17:58 UTC: We have observed full recovery from the Speech Recognition issue in the US1 region that affected a small portion of calls using Gather. The incident is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-09-26 14:01 UTC, resolved after 4.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/h81mp6gwjlw1
- Citation: Twilio, “Twilio Accounts may not be Able to Capture Speech Using Gather” (2025-09-26 14:01 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/h81mp6gwjlw1 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio Accounts may not be Able to Capture Speech Using Gather (2025-09-26)](https://rewindex.com/company/twilio/incidents/h81mp6gwjlw1)`


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Canonical: https://rewindex.com/company/twilio/incidents/h81mp6gwjlw1 · Markdown: https://rewindex.com/company/twilio/incidents/h81mp6gwjlw1.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/h81mp6gwjlw1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:44:30.273Z