Twilio: On Call Engineers are Investigating Slowness with Programmable Chat in Europe
Timeline of updates
- resolved
We have fully investigated the Programmable Chat issue triggered by our automated alert, and it was determined that the impact was limited to a small set of customers, who have been reached out individually to address any concerns. All systems are operational.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2020-10-30 19:53 UTC, resolved after 31 min, 1 update(s).
- Title
- On Call Engineers are Investigating Slowness with Programmable Chat in Europe
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/g24w6qhpqf1l
Twilio profileRecent Twilio incidentsAll outages on October 30, 2020Twilio in October 2020MarkdownJSON