Twilio: Call Quality issues to a Subset of Twilio North America Tollfree Numbers
Timeline of updates
- resolved
We experienced call quality issues for calls to subset of Twilio North America Tollfree Numbers between 6:00am PT to 8:30am PT. Twilio’s carrier partner had an issue with network equipment that caused the call quality issue. Carrier partner rerouted traffic from the problematic equipment to resolve the issue. The service has been restored and calls to Twilio North America Tollfree Numbers are working normally.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2020-07-20 15:51 UTC, resolved after 3.1 h, 1 update(s).
- Title
- Call Quality issues to a Subset of Twilio North America Tollfree Numbers
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/fb5wzsx8x4qz
Twilio profileRecent Twilio incidentsAll outages on July 20, 2020Twilio in July 2020MarkdownJSON