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Twilio: Video API Layer Not Responding to Customer Requests

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    The Video API service was unresponsive between 1:01 and 1:19 PM PT which caused HTTP 503 responses when accessed. Our engineers identified and resolved the issue. The Video API Layer is fully functional at this time. The incident has been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2020-04-08 20:40 UTC, resolved after 0 min, 1 update(s).

Title
Video API Layer Not Responding to Customer Requests
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/dlpc5snhmdxk

Twilio profileRecent Twilio incidentsAll outages on April 8, 2020Twilio in April 2020MarkdownJSON