Twilio: Messaging Insights Degradation
Timeline of updates
- resolved
Messaging Insights bookmarks resolution was degraded from 19:34 UTC to 21:47 UTC on 09/17/2025. During this period, customers may have experienced issues with their bookmarked queries not resolving in the UI and would have been redirected to the Overview Tab. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2025-09-17 21:34 UTC, resolved after 55 min, 1 update(s).
- Title
- Messaging Insights Degradation
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/bkl9606svj46
Twilio profileRecent Twilio incidentsAll outages on September 17, 2025Twilio in September 2025MarkdownJSON