# Twilio: Messaging Insights Degradation

> Twilio status incident “Messaging Insights Degradation” on 2025-09-17: impact none (vendor’s label), 55 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/bkl9606svj46
Last updated: 2025-09-17T22:29:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-09-17 21:34 UTC · Resolved: 2025-09-17 22:29 UTC · Duration: 55 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/bkl9606svj46](https://status.twilio.com/incidents/bkl9606svj46)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-09-17 22:29 UTC: Messaging Insights bookmarks resolution was degraded from 19:34 UTC to 21:47 UTC on 09/17/2025. During this period, customers may have experienced issues with their bookmarked queries not resolving in the UI and would have been redirected to the Overview Tab. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-09-17 21:34 UTC, resolved after 55 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/bkl9606svj46
- Citation: Twilio, “Messaging Insights Degradation” (2025-09-17 21:34 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/bkl9606svj46 (CC BY 4.0).
- Markdown link: `[Twilio: Messaging Insights Degradation (2025-09-17)](https://rewindex.com/company/twilio/incidents/bkl9606svj46)`


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Canonical: https://rewindex.com/company/twilio/incidents/bkl9606svj46 · Markdown: https://rewindex.com/company/twilio/incidents/bkl9606svj46.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/bkl9606svj46 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:09:02.606Z