Twilio: Small number of Chrome 45 calls failing to complete ICE negotiation.
Timeline of updates
- resolved
At 2:25pm on September 18, our engineering team deployed an update of the twilio.js library that resolves the intermittent call drop issue identified in Chrome 45. The root cause of the issue was a change in the PeerConnection state machine in the Chrome 45 release. The new library handles this change, and our metrics show that the issue has not reoccurred since the new library was deployed. Please contact Twilio Support if you have any questions.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2015-09-14 15:24 UTC, resolved after 5 d, 1 update(s).
- Title
- Small number of Chrome 45 calls failing to complete ICE negotiation.
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/88j3fb6pd0l3
Twilio profileRecent Twilio incidentsAll outages on September 14, 2015Twilio in September 2015MarkdownJSON