# Twilio: Small number of Chrome 45 calls failing to complete ICE negotiation.

> Twilio status incident “Small number of Chrome 45 calls failing to complete ICE negotiation.” on 2015-09-14: impact minor (vendor’s label), 5 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/88j3fb6pd0l3
Last updated: 2015-09-19T05:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2015-09-14 15:24 UTC · Resolved: 2015-09-19 05:21 UTC · Duration: 5 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/88j3fb6pd0l3](https://status.twilio.com/incidents/88j3fb6pd0l3)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2015-09-19 05:21 UTC: At 2:25pm on September 18, our engineering team deployed an update of the twilio.js library that resolves the intermittent call drop issue identified in Chrome 45. The root cause of the issue was a change in the PeerConnection state machine in the Chrome 45 release. The new library handles this change, and our metrics show that the issue has not reoccurred since the new library was deployed. Please contact Twilio Support if you have any questions.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2015-09-14 15:24 UTC, resolved after 5 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/88j3fb6pd0l3
- Citation: Twilio, “Small number of Chrome 45 calls failing to complete ICE negotiation.” (2015-09-14 15:24 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/88j3fb6pd0l3 (CC BY 4.0).
- Markdown link: `[Twilio: Small number of Chrome 45 calls failing to complete ICE negotiation. (2015-09-14)](https://rewindex.com/company/twilio/incidents/88j3fb6pd0l3)`


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Canonical: https://rewindex.com/company/twilio/incidents/88j3fb6pd0l3 · Markdown: https://rewindex.com/company/twilio/incidents/88j3fb6pd0l3.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/88j3fb6pd0l3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:53:02.281Z