Twilio: Packet Loss Impacting Voice and Video Calls
Timeline of updates
- resolved
Our monitoring systems detected packet loss that could have impacted voice and video calls between 15:55-15:58, 16:22-16:28 and 16:28-16:31 UTC. We are no longer detecting packet loss and all systems are operational.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2020-10-06 16:46 UTC, resolved after 30 min, 1 update(s).
- Title
- Packet Loss Impacting Voice and Video Calls
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/7tghn1gw2dts
Twilio profileRecent Twilio incidentsAll outages on October 6, 2020Twilio in October 2020MarkdownJSON