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Twilio: Some New UK Customers Are Unable to Provision Phone Numbers to Their Trial Account Using the “Get Phone Number” Button via the SMS Onboarding Tutorial

MinorStatus: resolvedStarted Resolved (13 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Provisioning a phone number to new trial account by using “Get phone number” button via the SMS onboarding tutorial is now operating normally. This issue has been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-05-28 21:13 UTC, resolved after 13 h, 1 update(s).

Title
Some New UK Customers Are Unable to Provision Phone Numbers to Their Trial Account Using the “Get Phone Number” Button via the SMS Onboarding Tutorial
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/5qtcm9f55xzw

Twilio profileRecent Twilio incidentsAll outages on May 28, 2024Twilio in May 2024MarkdownJSON