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Twilio: Workforce Management integration with Flex was down

No impact listedStatus: resolvedStarted Resolved (28 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We were experiencing degraded connectivity between Workforce Management and Flex. This was causing a delay with the delivery of Real-Time Adherence data for a subset of customers. Our engineers have identified the root cause and have resolved the issue.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2020-06-01 16:46 UTC, resolved after 28 min, 1 update(s).

Title
Workforce Management integration with Flex was down
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/3sgm7gkyhnc3

Twilio profileRecent Twilio incidentsAll outages on June 1, 2020Twilio in June 2020MarkdownJSON