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Twilio: Lookup API Returning Inconsistent Results

No impact listedStatus: resolvedStarted Resolved (1.1 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Twilio Lookup API was degraded for 47 days between June 8th 12:00 PM and July 25th 1:50 AM Pacific Time. During this period of time, customers may have experienced issues retrieving information in around 0.1% of API calls. The issue has now been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-09-17 17:00 UTC, resolved after 1.1 h, 1 update(s).

Title
Lookup API Returning Inconsistent Results
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/37x65rk2fp6m

Twilio profileRecent Twilio incidentsAll outages on September 17, 2024Twilio in September 2024MarkdownJSON