# Twilio: Lookup API Returning Inconsistent Results

> Twilio status incident “Lookup API Returning Inconsistent Results” on 2024-09-17: impact none (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/37x65rk2fp6m
Last updated: 2024-09-17T18:06:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-09-17 17:00 UTC · Resolved: 2024-09-17 18:06 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/37x65rk2fp6m](https://status.twilio.com/incidents/37x65rk2fp6m)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-09-17 18:06 UTC: Twilio Lookup API was degraded for 47 days between June 8th 12:00 PM and July 25th 1:50 AM Pacific Time. During this period of time, customers may have experienced issues retrieving information in around 0.1% of API calls. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-09-17 17:00 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/37x65rk2fp6m
- Citation: Twilio, “Lookup API Returning Inconsistent Results” (2024-09-17 17:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/37x65rk2fp6m (CC BY 4.0).
- Markdown link: `[Twilio: Lookup API Returning Inconsistent Results (2024-09-17)](https://rewindex.com/company/twilio/incidents/37x65rk2fp6m)`


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Canonical: https://rewindex.com/company/twilio/incidents/37x65rk2fp6m · Markdown: https://rewindex.com/company/twilio/incidents/37x65rk2fp6m.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/37x65rk2fp6m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:57:56.118Z