Twilio: Authy 2FA Issue
Timeline of updates
- resolved
Between 1:48pm and 1:49pm PDT, we experienced an issue where a hardware failure in the storage layer of our database service caused requests to the Authy and Verify (v1) API to fail. The issue was automatically resolved by our systems. All logins can proceed normally at this time.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2019-08-02 21:23 UTC, resolved after 0 min, 1 update(s).
- Title
- Authy 2FA Issue
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/1pstzn561qcw
Twilio profileRecent Twilio incidentsAll outages on August 2, 2019Twilio in August 2019MarkdownJSON