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Twilio: Authy 2FA Voice Verifications Failing for Subset of Customers

MinorStatus: resolvedStarted Resolved (1.4 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    We are no longer seeing failures for a subset of Authy customers starting 2FA verifications via Voice channel where the Authy application names are longer than 30 characters. This incident has been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-10-21 20:47 UTC, resolved after 1.4 h, 1 update(s).

Title
Authy 2FA Voice Verifications Failing for Subset of Customers
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/19c21zgk1hph

Twilio profileRecent Twilio incidentsAll outages on October 21, 2020Twilio in October 2020MarkdownJSON