Twilio: Dormancy Emails Not Being Received By Some Users
Timeline of updates
- resolved
For a few dormancy restrictions such as token rotation & suspension, non-owners did not receive an email over the last 8 months. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2025-09-05 17:21 UTC, resolved after 0 min, 1 update(s).
- Title
- Dormancy Emails Not Being Received By Some Users
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/05sdglbvngf2
Twilio profileRecent Twilio incidentsAll outages on September 5, 2025Twilio in September 2025MarkdownJSON