# Twilio: Dormancy Emails Not Being Received By Some Users

> Twilio status incident “Dormancy Emails Not Being Received By Some Users” on 2025-09-05: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/05sdglbvngf2
Last updated: 2025-09-05T17:21:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-09-05 17:21 UTC · Resolved: 2025-09-05 17:21 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/05sdglbvngf2](https://status.twilio.com/incidents/05sdglbvngf2)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-09-05 17:21 UTC: For a few dormancy restrictions such as token rotation & suspension, non-owners did not receive an email over the last 8 months. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-09-05 17:21 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/05sdglbvngf2
- Citation: Twilio, “Dormancy Emails Not Being Received By Some Users” (2025-09-05 17:21 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/05sdglbvngf2 (CC BY 4.0).
- Markdown link: `[Twilio: Dormancy Emails Not Being Received By Some Users (2025-09-05)](https://rewindex.com/company/twilio/incidents/05sdglbvngf2)`


---
Canonical: https://rewindex.com/company/twilio/incidents/05sdglbvngf2 · Markdown: https://rewindex.com/company/twilio/incidents/05sdglbvngf2.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/05sdglbvngf2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:14:03.690Z