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CompaniesTwilioMonthly reportsMarch 2022

Twilio in March 2022: incidents, uptime and changes

174incidents posted
7labelled major or critical
89.15%free of major/critical
13.79%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3.4 days, incident time 26.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 6 · Minor 143 · No impact listed 24

Major and critical incidents 7

IncidentImpactStartedDurationStatusDay
Multi-product Outage, Webhook Requests are FailingCritical1.4 hresolved03-28
Failures Creating and Joining Video RoomsMajor4.5 hresolved03-01
Super SIM Network Connectivity IssuesMajor3.3 hresolved03-15
SMS Delivery Delays to Tigo and Orange Network CongoMajor3 dresolved03-26
SMS Delivery Delays and Failures to Sabafon Network in YemenMajor3.0 hresolved03-28
SMS Delivery Delays and Failures Sending to the MTS Network in BelarusMajor7.4 hresolved03-31
SMS / MMS Delivery Delays to US AT&T Over Toll-Free NumbersMajor3.7 hresolved03-31

Other incidents 167

IncidentImpactStartedDurationStatusDay
SMS Delivery Delays to Ooredoo AlgeriaMinor32 hresolved03-01
SMS Delivery Delays to Africell Network in Democratic Republic of the CongoMinor4.7 hresolved03-01
Delays with Usage Trigger Creation and ExecutionMinor3.0 hresolved03-01
General Errors with A2P 10DLC RegistrationNo impact listed0 minresolved03-01
IoT Console Currently Unable to Accept PaypalMinor32 hresolved03-01
Delayed Delivery Reports for SMS Sent to US Cellular From Twilio Toll-Free NumbersMinor3.9 hresolved03-01
SMS Delivery Receipts Delays to US Cellular Network Over a Subset of Short CodesMinor1.4 hresolved03-01
Message Delivery Errors from T-Mobile for a Subset of 10DLC NumbersMinor44 hresolved03-02
SMS Delivery Delay To Pelephone Network in IsraelMinor4.9 hresolved03-02
Inbound Call Failures in Australia NumbersMinor38 hresolved03-02
Failed Messages Sent with Scheduled Messaging Public BetaMinor3.5 hresolved03-02
10DLC Message Failures to T-Mobile Network in USMinor1.4 hresolved03-02
Inbound Message Delivery Delays to Twilio Philippines Phone Numbers - Mobile OriginatedMinor13 hresolved03-02
A2P Service Unable to Create CampaignsMinor5.5 hresolved03-03
SMS Delivery Failures to Vodafone Ghana NetworkMinor5.0 hresolved03-03
On Call Engineers are InvestigatingNo impact listed7 minresolved03-03
On Call Engineers are InvestigatingNo impact listed7 minresolved03-04
SMS Delivery Delay to Globe Network In PhilippinesMinor4.3 hresolved03-04
SMS Delivery Delays to Ukraine MTSMinor5.7 hresolved03-04
SMS Delivery Report Delays to US CellularMinor4.4 hresolved03-04
Connectivity Issues with a Subset of Super SIM UsersMinor2.8 hresolved03-04
On Call Engineers are InvestigatingNo impact listed5 minresolved03-04
Inbound WhatsApp Messages Stuck in QueueMinor2.2 hresolved03-04
Phone Numbers API Changes Not ReportedMinor7.6 hresolved03-04
On Call Engineers are InvestigatingNo impact listed25 minresolved03-04
10DLC Line Provisioning Causes Failures to T-Mobile, Sprint, and Metro SubscribersMinor2.2 hresolved03-05
SMS Delivery Delays to Philippines Globe NetworkMinor4.2 hresolved03-05
SMS Delivery Delays to WOM in ChileMinor3.7 hresolved03-05
Inbound Call Failures To a Subset of Twilio Norway NumbersMinor6.7 hresolved03-05
SMS and Call Failures From/To United Kingdom on a Subset of Local Long CodesMinor3.3 hresolved03-05
SMS Delivery Receipt Delays To Mongolia Skytel NetworkMinor5.1 hresolved03-06
A2P Service Unable to Create CampaignsMinor52 minresolved03-06
SMS Delivery Delays And Failures To All Airtel Networks WorldwideMinor2.5 hresolved03-06
Voicebase Maintenance Triggered TBBT Test Failures in IE1, US1 And AU1No impact listed1.1 hresolved03-06
SMS Delivery Delays to Tigo Network ColombiaMinor3.7 hresolved03-07
Inbound Call Failures to a Subset of Twilio France and Netherlands NumbersNo impact listed0 minresolved03-07
SMS Delivery Delays to Canada Rogers and Fido NetworksMinor5.0 hresolved03-07
Delay of Sending SMS Delivery Receipt to US Cellular Network for a Subset of Short CodeMinor2.3 hresolved03-07
SMS Delivery Delays to TM-Cell Network in TurkmenistanMinor14 hresolved03-08
On Call Engineers are InvestigatingMinor42 minresolved03-09
SMS Delivery Delays to Moov Network in BeninMinor9.0 hresolved03-09
On Call Engineers are InvestigatingNo impact listed30 minresolved03-09
SMS Delivery Delays to Indonesia XL Axiata NetworkMinor3.0 hresolved03-09
SMS Delivery Delays to Peru Claro NetworkNo impact listed0 minresolved03-09
On Call Engineers are Investigating Potential Issues with AutopilotMinor28 minresolved03-09
Message Delivery Failures to T-Mobile for a Subset of A2P 10DLC-Registered TrafficMinor2.9 hresolved03-09
SMS Delivery Delays to Tigo ColombiaMinor9.3 hresolved03-09
Issue Impacting Multiple ProductsMinor3.2 hresolved03-09
MMS Delivery Delays to AT&T from Twilio Short Codes and Toll-free NumbersMinor3.2 hresolved03-09
SMS Delivery Delays to Benin Moov Network from Twilio Registered Sender IDsMinor39 hresolved03-09
Inbound Call Delay To subset of Singapore NumbersMinor9.2 hresolved03-10
Outbound Call Failure Via Subset Of Twilio Landline Number To ThailandMinor3.0 hresolved03-10
SMS Delivery Delay To Google Voice Network In United StatesMinor3.0 hresolved03-10
Subset of Call Failures to FranceMinor3.4 hresolved03-10
Emergency Address Registration Delays on Twilio US NumbersMinor3.4 hresolved03-10
SMS Delivery Delays to Tigo ColombiaMinor3.3 hresolved03-10
Our Engineers are Investigating an Issue with Voice Transcription DelaysMinor3.2 hresolved03-11
SMS Delivery Delays to Safaricom Network in KenyaMinor3.8 hresolved03-11
SMS Delivery Delays to the Movistar Network in ColombiaMinor18 hresolved03-11
Subset of Scheduled SMS Delivery FailuresNo impact listed49 minresolved03-11
Delays in Processing Programmable Voice Recording TranscriptionsMinor59 dresolved03-11
SMS Delivery Failures when sending to a subset of Twilio UK Phone NumbersMinor1.0 hresolved03-12
Super SIM Network Connectivity IssuesMinor7.5 hresolved03-12
Inbound Call Failures to a Subset of Twilio Phone Numbers via Programable Voice, Twimlets and FlexMinor2.6 hresolved03-13
Delay in MMS Delivery Receipts From Shortcodes and Toll-Free NumbersMinor4.8 hresolved03-13
SMS Delivery Delays to Vodafone Network IrelandMinor22 minresolved03-14
SMS Delivery Report Delays When Sending to Israel Cellcom NetworkMinor3.7 hresolved03-14
Degraded Google Dialogflow Connection via Twilio ConsoleMinor3.9 hresolved03-14
On Call Engineers are Investigating an Issue with AutopilotMinor18 minresolved03-14
SMS Delivery Delays and Failures to Orange Network MaliMinor5.0 hresolved03-14
SMS Delivery Report Delays When Sending to Multiple Networks in the US on a Subset of Twilio Short CodesMinor3.3 hresolved03-15
Degraded Response From Twilio.comMinor1.5 hresolved03-15
SMS Delivery Delays to Germany Vodafone networkMinor2.5 hresolved03-15
SMS Delivery Delays to Multiple Networks In ItalyMinor6.7 hresolved03-15
SMS Delivery Delays to US Cellular Corp. NetworkMinor4.8 hresolved03-15
Increased Latencies and Error Rates With Conversations and Programmable ChatMinor4.1 hresolved03-15
SMS Delivery Delays to WOM Network In ChileMinor4.1 hresolved03-15
SMS Delivery Delays and Failures to MTN Network in Ivory CoastMinor16 hresolved03-15
On Call Engineers are InvestigatingNo impact listed15 minresolved03-15
Increased Latencies and Error Rates With Conversations and Programmable ChatMinor9.2 hresolved03-16
Errors When Attempting to Access the Accounts Summary Page in the Twilio ConsoleNo impact listed41 minresolved03-16
MMS Delivery Delays to a Subset of Twilio NumbersNo impact listed0 minresolved03-16
Incorrect Call Statuses in Programmable VoiceMinor2.5 hresolved03-16
Degraded Flex UI for a Subset of UsersMinor1.6 hresolved03-16
SMS Delivery Delay To Vodafone Network In EgyptNo impact listed0 minresolved03-17
Inbound SMS Delivery Delay To A Subset Of Phone Numbers In ChileMinor4.9 hresolved03-17
SMS Delivery Delays to Sudani One NetworkMinor18 hresolved03-17
Speech Transcripts IssueNo impact listed1.2 hresolved03-17
MMS Delivery Delays on US Multiple US NetworksMinor5.5 hresolved03-17
Inaccurate Usage Data in Super SIM ConsoleMinor2.3 hresolved03-17
Failures Logging Into www.jp.twilio.comNo impact listed1.1 hresolved03-17
SMS Delivery Delays to Softbank Japan Over a Subset of Pre-registered Sender IdsMinor7 minresolved03-18
SMS Delivery Delay to Digitel Network in VenezuelaMinor4.4 hresolved03-18
SMS Delivery Failures on TIM Brazil NetworkMinor12 hresolved03-18
MMS Delivery Report Delays to US AT&T NetworkMinor4.8 hresolved03-18
SMS Delivery Delays to Telenor NetworkMinor4.7 hresolved03-18
MMS Delivery Receipt Delays to US Multiple Networks via a Subset of ShortcodesMinor5.4 hresolved03-18
SMS Delivery Delays To Ooredoo TunisiaMinor7.1 hresolved03-19
SMS Delivery Delays to the Zain Network in Saudi ArabiaMinor3.0 hresolved03-19
Delay in receiving MMS Delivery reports to multiple networks via Subset of short CodeMinor9.2 hresolved03-19
SMS Delivery Delays To Safaricom Network In KenyaMinor4.9 hresolved03-20
On Call Engineers are Investigating a Potential High Latency Issue with A2P APINo impact listed44 minresolved03-20
SMS Delivery Delays to Kenya Telkom NetworkMinor7.4 hresolved03-21
Issues Updating Emergency AddressesMinor1.9 hresolved03-21
SMS Delivery Delays to Telenor Network in PakistanMinor4.7 hresolved03-21
SMS and MMS Delivery and Report Delays and Failures to US T-MobileMinor40 hresolved03-21
SMS Delivery Receipt Delays to All US Networks Over a Subset of ShortcodesNo impact listed34 minresolved03-22
Inbound Message Delivery Delays to a Subset of Phone Numbers in AustraliaNo impact listed0 minresolved03-22
Outbound SMS Delivery Delays to the Telenor Network in PakistanMinor4.2 hresolved03-22
SMS Delivery Failures on Iraq Korek Telecom networkMinor2.4 hresolved03-22
SMS Delivery Delays to Vietnam Vinaphone networkMinor2.6 hresolved03-22
Calls Joining Conferences are FailingMinor3.6 hresolved03-22
On Call Engineers are Investigating Issues with Flex Provisioning TimeoutsNo impact listed6 minresolved03-22
Flex Log Ins and Calls are FailingMinor4.3 hresolved03-22
On Call Engineers are InvestigatingMinor45 minresolved03-22
Twilio Console Loading SlowlyMinor57 minresolved03-22
SMS Delivery Failures to SingaporeMinor2.0 hresolved03-23
SMS Delivery Delays to Safaricom Network In KenyaMinor3.9 hresolved03-23
Devices Using Super SIM May Experience Degraded ServiceMinor26 hresolved03-23
Voice Transcriptions Processing DelaysMinor7.9 hresolved03-23
Flex Insights Historical Data and UI DegradationMinor2.5 hresolved03-23
SMS Delivery Delay to Telenor Network In PakistanMinor4.5 hresolved03-23
10DLC Messaging Insights IssueMinor1.7 hresolved03-23
SMS Delivery Delays to the Orange Network in CongoMinor3.8 hresolved03-23
Call Failures to a Small Subset of Twilio Australian Phone NumbersMinor6.1 hresolved03-23
Emergency Address Creation Failures For Phone NumbersMinor12 hresolved03-24
On Call Engineers are InvestigatingMinor3 minresolved03-24
MMS Delivery Reports Delays on Multiple Networks in the USMinor22 hresolved03-24
MMS Delivery Report Delays when sending to US AT&T Network on Twilio Short CodesMinor7.4 hresolved03-24
On Call Engineers are InvestigatingNo impact listed27 minresolved03-24
Querying Voice Call Records, Data Filter is Not Accurate, Due to DST on March 14Minor2.3 hresolved03-24
MMS Delivery Delays to US Verizon Via a Subset of Shortcodes and Toll-Free NumbersMinor4.7 hresolved03-24
SMS Delivery Delays to Orange in Congo.Minor2.6 hresolved03-24
Call Failures to a Subset of Twilio Germany Phone NumbersMinor12 hresolved03-24
Voice Calls Failing to Subset of Twilio Germany Mobile NumbersMinor24 minresolved03-24
Emergency Address Creation is Failing for Phone NumbersMinor43 minresolved03-25
SMS Delivery Delays To Tigo Network in ChadMinor2.8 hresolved03-25
MMS Delivery Report Delays When Sending to US Verizon NetworkMinor15 hresolved03-25
SMS Delivery Delays to Beeline Network in KyrgyzstanMinor8.0 hresolved03-25
MMS Delivery Reports Delays on Multiple Networks in the USMinor33 hresolved03-25
SMS Delivery Delays to the US Cellular Network via a Subset of Short CodesMinor5.2 hresolved03-25
SMS Delivery Delays to the Tigo and Orange Networks in CongoMinor5.5 hresolved03-25
SMS Delivery Delays To Pakistan Telenor NetworkMinor7.7 hresolved03-27
Flex Insights HR Data Visualization DelaysMinor3.1 hresolved03-27
Delay in Receiving MMS Delivery Reports to USA AT&T Network Via Subset of Short Codes and Toll- Free NumbersMinor4.5 hresolved03-27
Flex Teams View Showing Offline Agents as AvailableMinor14 hresolved03-28
Automated Alert: Minimal Customer ImpactNo impact listed34 minresolved03-28
SMS Delivery Delays Sending to the Banglalink Network in BangladeshMinor3.0 hresolved03-28
On Call Engineers are InvestigatingNo impact listed11 minresolved03-28
Super SIM Data Connectivity IssuesMinor4.4 hresolved03-29
SMS Delivery Delays and Failures To SETAR and Digicel in ArubaMinor7.8 hresolved03-29
SMS Delivery Delays and Failures to Tigo in El SalvadorMinor8.3 hresolved03-29
SMS Delivery Delays To Asia Cell IraqMinor2.5 hresolved03-30
SMS Delivery Delays to Orange Network in Dominican RepublicMinor5.0 hresolved03-30
Some Customers are Unable to Create Public key Credentials in IE1 and AU1 via the APIMinor32 hresolved03-30
SMS Delivery Delays to Net One Network in ZimbabweMinor13 hresolved03-30
Flex Insights HR Historical Data is DelayedMinor2.3 hresolved03-30
SMS Delivery Delays to the Vodafone Network in EgyptMinor5.1 hresolved03-30
Some Customers Unable to Fetch Voice Call Recordings without CredentialsMinor1.5 hresolved03-30
SMS Delivery Delays to the US Appalachian Wireless Network from a Subset of Shortcode and Toll-Free NumbersMinor7.0 hresolved03-30
SMS Delivery Delays to DR Congo Orange and Tigo NetworkMinor8.4 hresolved03-30
MMS Delivery Reports Delays to US via a Small Subset of ShortcodesMinor7 minresolved03-30
Emergency Address Creation Failures For Phone NumbersMinor9.8 hresolved03-31
SMS Delivery Delay To Telenor PakistanMinor13 hresolved03-31
SMS Delivery Delays to Orange BotswanaMinor7.2 hresolved03-31
SMS Delivery Delays to the Telefonica Network in ChileMinor9.2 hresolved03-31
Automated Alert: Minimal Customer ImpactNo impact listed5 minresolved03-31

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Cite this

Twilio posted 174 status incidents in March 2022 (7 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in March 2022
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2022/03

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