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Twilio: General Errors with A2P 10DLC Registration

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    On February 28, Twilio observed an elevated level of errors in United States A2P 10DLC Brand and Campaign registrations, including generic errors like “General Error with Brand Registration.” These errors were caused by heavy load on industry-wide registration systems, as many Brand registrations were being submitted prior to fee increases on March 1. Twilio recommends that customers who saw generic errors to retry their registrations. If you experience repeated failure, we recommend trying again outside of standard US business hours, as we also expect very high demand during US business hours through the beginning of March.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2022-03-01 17:03 UTC, resolved after 0 min, 1 update(s).

Title
General Errors with A2P 10DLC Registration
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/lj8qtl9vfzl5

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