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CompaniesTwilioMonthly reportsDecember 2017

Twilio in December 2017: incidents, uptime and changes

19incidents posted
0labelled major or critical
100%free of major/critical
90.79%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 2.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 16 · No impact listed 3

Incidents 19

IncidentImpactStartedDurationStatusDay
Failures on inbound calls to a subset of Swedish numbersMinor15 minresolved12-02
Large percentage of inbound calls to Israeli phone numbers droppedMinor34 minresolved12-04
Issues with outbound long code messages to AT&TMinor54 minresolved12-05
US Toll-free SMS delivery issuesMinor1.5 hresolved12-05
Issues with inbound and outbound SMS from T-Mobile handsets in USMinor1.0 hresolved12-05
Higher than normal latency when fetching Voice RecordingsMinor1.0 hresolved12-05
Delays with SMS messages being sent to Twilio numbers in AU, SE, IL, PL, NO, ES..Minor16 minresolved12-06
Partial outage in the EU impacting inbound callsMinor3.4 hresolved12-06
Unable to Search for Phone Numbers in ConsoleMinor59 minresolved12-07
Outage of short code trafficMinor20 minresolved12-08
Unable to Save Usage Triggers in ConsoleNo impact listed0 minresolved12-08
Increased errors when attempting to verify with Authy appMinor1.5 hresolved12-14
Delayed Delivery Receipts for some US Shortcode trafficMinor2 dresolved12-14
Failures on inbound calls to a subset of French numbersMinor6.1 hresolved12-15
Failures on inbound calls to a subset of Brazilian numbers.Minor1.5 hresolved12-15
Shortcode delivery delays to T-Mobile handsets in the USMinor2.0 hresolved12-18
Longcode and Shortcode SMS delivery receipt delaysNo impact listed2.1 hresolved12-19
Elevated level of HTTP 500 errors returned from Task Router APINo impact listed0 minresolved12-21
Authy / Account Security emails not deliveringMinor32 minresolved12-27

Cite this

Twilio posted 19 status incidents in December 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in December 2017
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2017/12

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