# Twilio in December 2017: incidents, uptime and changes > Twilio in December 2017: 19 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages. Canonical: https://rewindex.com/company/twilio/2017/12 Last updated: 2018-01-01T00:00:00Z - Incidents posted: 19 (major/critical: 0) · Maintenance: 0 - By vendor impact label: minor 16, none 3 - Uptime (vendor-reported): 100% free of major/critical incidents, 90.79% free of any incident; outage time 0 min, incident time 2.9 days - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [November 2017](https://rewindex.com/company/twilio/2017/11.md) · Next: [January 2018](https://rewindex.com/company/twilio/2018/01.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Failures on inbound calls to a subset of Swedish numbers](https://rewindex.com/company/twilio/incidents/6g5n98cskv6h.md) | minor | 2017-12-02 00:56 UTC | 2017-12-02 01:11 UTC | 15 min | resolved | | [Large percentage of inbound calls to Israeli phone numbers dropped](https://rewindex.com/company/twilio/incidents/f2cxv312vw2f.md) | minor | 2017-12-04 13:26 UTC | 2017-12-04 14:00 UTC | 34 min | resolved | | [Issues with outbound long code messages to AT&T](https://rewindex.com/company/twilio/incidents/f11jj7bsfkmt.md) | minor | 2017-12-05 14:41 UTC | 2017-12-05 15:35 UTC | 54 min | resolved | | [US Toll-free SMS delivery issues](https://rewindex.com/company/twilio/incidents/xfhw9h11n9kw.md) | minor | 2017-12-05 14:51 UTC | 2017-12-05 16:21 UTC | 1.5 h | resolved | | [Issues with inbound and outbound SMS from T-Mobile handsets in US](https://rewindex.com/company/twilio/incidents/fqyl4q4rbr6h.md) | minor | 2017-12-05 15:25 UTC | 2017-12-05 16:27 UTC | 1.0 h | resolved | | [Higher than normal latency when fetching Voice Recordings](https://rewindex.com/company/twilio/incidents/l182bdx84xrk.md) | minor | 2017-12-05 21:54 UTC | 2017-12-05 22:54 UTC | 1.0 h | resolved | | [Delays with SMS messages being sent to Twilio numbers in AU, SE, IL, PL, NO, ES..](https://rewindex.com/company/twilio/incidents/z2wrl162s7cr.md) | minor | 2017-12-06 16:25 UTC | 2017-12-06 16:41 UTC | 16 min | resolved | | [Partial outage in the EU impacting inbound calls](https://rewindex.com/company/twilio/incidents/3z419pkrn0n0.md) | minor | 2017-12-06 17:35 UTC | 2017-12-06 20:57 UTC | 3.4 h | resolved | | [Unable to Search for Phone Numbers in Console](https://rewindex.com/company/twilio/incidents/ns04y3mrk83m.md) | minor | 2017-12-07 15:45 UTC | 2017-12-07 16:44 UTC | 59 min | resolved | | [Outage of short code traffic](https://rewindex.com/company/twilio/incidents/nm15gqsl19kj.md) | minor | 2017-12-08 14:19 UTC | 2017-12-08 14:39 UTC | 20 min | resolved | | [Unable to Save Usage Triggers in Console](https://rewindex.com/company/twilio/incidents/w3dqvb09qnkj.md) | none | 2017-12-08 23:51 UTC | 2017-12-08 23:51 UTC | 0 min | resolved | | [Increased errors when attempting to verify with Authy app](https://rewindex.com/company/twilio/incidents/87pdjjjktrr6.md) | minor | 2017-12-14 10:15 UTC | 2017-12-14 11:47 UTC | 1.5 h | resolved | | [Delayed Delivery Receipts for some US Shortcode traffic](https://rewindex.com/company/twilio/incidents/gzb7644cltvj.md) | minor | 2017-12-14 13:20 UTC | 2017-12-16 21:11 UTC | 2 d | resolved | | [Failures on inbound calls to a subset of French numbers](https://rewindex.com/company/twilio/incidents/mtrfbqf8dx4h.md) | minor | 2017-12-15 09:40 UTC | 2017-12-15 15:47 UTC | 6.1 h | resolved | | [Failures on inbound calls to a subset of Brazilian numbers.](https://rewindex.com/company/twilio/incidents/mgjx65y6v76k.md) | minor | 2017-12-15 21:50 UTC | 2017-12-15 23:20 UTC | 1.5 h | resolved | | [Shortcode delivery delays to T-Mobile handsets in the US](https://rewindex.com/company/twilio/incidents/jk1g3mykts21.md) | minor | 2017-12-18 16:37 UTC | 2017-12-18 18:37 UTC | 2.0 h | resolved | | [Longcode and Shortcode SMS delivery receipt delays](https://rewindex.com/company/twilio/incidents/wv38w9m60cl9.md) | none | 2017-12-19 16:59 UTC | 2017-12-19 19:08 UTC | 2.1 h | resolved | | [Elevated level of HTTP 500 errors returned from Task Router API](https://rewindex.com/company/twilio/incidents/57ddsfqyk3xd.md) | none | 2017-12-21 22:27 UTC | 2017-12-21 22:27 UTC | 0 min | resolved | | [Authy / Account Security emails not delivering](https://rewindex.com/company/twilio/incidents/g1y3ww60gs4r.md) | minor | 2017-12-27 04:59 UTC | 2017-12-27 05:31 UTC | 32 min | resolved | ## Cite this Twilio posted 19 status incidents in December 2017 (0 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/twilio/2017/12 - Citation: Twilio, “Twilio in December 2017” (2017-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2017/12 (CC BY 4.0). - Markdown link: `[Twilio: Twilio in December 2017 (2017-12-01)](https://rewindex.com/company/twilio/2017/12)` --- Canonical: https://rewindex.com/company/twilio/2017/12 · Markdown: https://rewindex.com/company/twilio/2017/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:10:45.545Z