CompaniesTwilioMonthly reportsJuly 2016
Twilio in July 2016: incidents, uptime and changes
13incidents posted
1labelled major or critical
99.95%free of major/critical
97.42%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 20 min, incident time 19 h 11 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 7 · No impact listed 5
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Usage API service interruption | Major | 20 min | resolved | 07-20 |
Other incidents 12
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issues with delivery of some outgoing short code SMS | No impact listed | 1.4 h | resolved | 07-10 | |
| Issue with programmable voice resulted in dropped calls | No impact listed | 0 min | resolved | 07-12 | |
| Programmable Voice experienced elevated API errors for a small duration | No impact listed | 0 min | resolved | 07-13 | |
| Elevated error rates for Global Conferencing | No impact listed | 0 min | resolved | 07-19 | |
| Elevated error rates across multiple services | No impact listed | 0 min | resolved | 07-19 | |
| Elevated Error Rates across multiple services | Minor | 1.1 h | resolved | 07-20 | |
| Inbound call failures in Brazil | Minor | 19 min | resolved | 07-21 | |
| Inbound call failures in Brazil | Minor | 2.0 h | resolved | 07-23 | |
| Investigating elevated call quality errors | Minor | 3.8 h | resolved | 07-23 | |
| Elevated inbound voice call quality issues | Minor | 3.5 h | resolved | 07-23 | |
| Elevated inbound voice call quality issues | Minor | 5.5 h | resolved | 07-24 | |
| Increased latency fetching recordings | Minor | 2.7 h | resolved | 07-25 |
Cite this
Twilio posted 13 status incidents in July 2016 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Twilio in July 2016
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/2016/07