# Twilio in July 2016: incidents, uptime and changes

> Twilio in July 2016: 13 incidents on its status page (1 major or critical), 99.95% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2016/07
Last updated: 2016-08-01T00:00:00Z

- Incidents posted: 13 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 7, none 5
- Uptime (vendor-reported): 99.95% free of major/critical incidents, 97.42% free of any incident; outage time 20 min, incident time 19 h 11 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2016](https://rewindex.com/company/twilio/2016/06.md) · Next: [August 2016](https://rewindex.com/company/twilio/2016/08.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Usage API service interruption](https://rewindex.com/company/twilio/incidents/kt8wy80nmxr6.md) | major | 2016-07-20 17:55 UTC | 2016-07-20 18:15 UTC | 20 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues with delivery of some outgoing short code SMS](https://rewindex.com/company/twilio/incidents/b88kw2gylqcg.md) | none | 2016-07-10 06:17 UTC | 2016-07-10 07:40 UTC | 1.4 h | resolved |
| [Issue with programmable voice resulted in dropped calls](https://rewindex.com/company/twilio/incidents/5dzn67xj23hp.md) | none | 2016-07-12 17:54 UTC | 2016-07-12 17:54 UTC | 0 min | resolved |
| [Programmable Voice experienced elevated API errors for a small duration](https://rewindex.com/company/twilio/incidents/xzdnjhy35m8n.md) | none | 2016-07-13 23:09 UTC | 2016-07-13 23:09 UTC | 0 min | resolved |
| [Elevated error rates for Global Conferencing](https://rewindex.com/company/twilio/incidents/8l2kmnbp6f1n.md) | none | 2016-07-19 15:56 UTC | 2016-07-19 15:56 UTC | 0 min | resolved |
| [Elevated error rates across multiple services](https://rewindex.com/company/twilio/incidents/m1gwgpzyqm26.md) | none | 2016-07-19 18:39 UTC | 2016-07-19 18:39 UTC | 0 min | resolved |
| [Elevated Error Rates across multiple services](https://rewindex.com/company/twilio/incidents/vnr18cywrx7s.md) | minor | 2016-07-20 15:15 UTC | 2016-07-20 16:22 UTC | 1.1 h | resolved |
| [Usage API service interruption](https://rewindex.com/company/twilio/incidents/kt8wy80nmxr6.md) | major | 2016-07-20 17:55 UTC | 2016-07-20 18:15 UTC | 20 min | resolved |
| [Inbound call failures in Brazil](https://rewindex.com/company/twilio/incidents/cp83p50ldf0c.md) | minor | 2016-07-21 19:18 UTC | 2016-07-21 19:37 UTC | 19 min | resolved |
| [Inbound call failures in Brazil](https://rewindex.com/company/twilio/incidents/ww2v2pn2m038.md) | minor | 2016-07-23 01:00 UTC | 2016-07-23 02:58 UTC | 2.0 h | resolved |
| [Investigating elevated call quality errors](https://rewindex.com/company/twilio/incidents/v72r2l9w6wsq.md) | minor | 2016-07-23 11:41 UTC | 2016-07-23 15:27 UTC | 3.8 h | resolved |
| [Elevated inbound voice call quality issues](https://rewindex.com/company/twilio/incidents/23hpyy4r55vz.md) | minor | 2016-07-23 17:51 UTC | 2016-07-23 21:21 UTC | 3.5 h | resolved |
| [Elevated inbound voice call quality issues](https://rewindex.com/company/twilio/incidents/m5341v3wpshr.md) | minor | 2016-07-24 20:10 UTC | 2016-07-25 01:39 UTC | 5.5 h | resolved |
| [Increased latency fetching recordings](https://rewindex.com/company/twilio/incidents/q174bt5f4cpm.md) | minor | 2016-07-25 17:19 UTC | 2016-07-25 20:01 UTC | 2.7 h | resolved |

## Cite this

Twilio posted 13 status incidents in July 2016 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2016/07
- Citation: Twilio, “Twilio in July 2016” (2016-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2016/07 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in July 2016 (2016-07-01)](https://rewindex.com/company/twilio/2016/07)`


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Canonical: https://rewindex.com/company/twilio/2016/07 · Markdown: https://rewindex.com/company/twilio/2016/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:36:18.019Z