Companies Twilio Monthly reportsMarch 2016

Twilio in March 2016: incidents, uptime and changes

18incidents posted

3labelled major or critical

99.84%free of major/critical

91.74%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 1 h 9 min, incident time 2.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 11 · No impact listed 4

Major and critical incidents 3

Incident	Impact	Started	Duration	Status	Day
Twilio.com and Twimlbin.com unavailable	Major	Mar 10, 2016, 09:52	30 min	resolved	03-10
Twilio.com and Twimlbin.com unavailable	Major	Mar 10, 2016, 14:52	24 min	resolved	03-10
Twilio API service interruption	Major	Mar 30, 2016, 18:20	15 min	resolved	03-30

Other incidents 15

Incident	Impact	Started	Duration	Status	Day
Usage data unavailable in Account Portal	Minor	Mar 3, 2016, 15:37	48 min	resolved	03-03
Trial accounts can not purchase phone numbers	Minor	Mar 4, 2016, 02:24	8 min	resolved	03-04
Delays in processing of inbound and outbound long code MMS	Minor	Mar 4, 2016, 10:00	2.0 h	resolved	03-04
Authy connection issue	No impact listed	Mar 8, 2016, 22:05	8 min	resolved	03-08
Porting Tool Unavaliable	No impact listed	Mar 10, 2016, 20:10	3.8 h	resolved	03-10
SMS Configuration issue	Minor	Mar 11, 2016, 23:55	2.6 h	resolved	03-11
Delays with SMS Status Callbacks	Minor	Mar 14, 2016, 20:01	24 min	resolved	03-14
Errors setting Status Callback on new purchased numbers	Minor	Mar 14, 2016, 20:16	45 min	resolved	03-14
Degraded performance of the Lookup service	Minor	Mar 19, 2016, 06:39	1.9 h	resolved	03-19
Incoming Phone Numbers API issue	No impact listed	Mar 21, 2016, 18:17	7.8 h	resolved	03-21
Outgoing SMS delivery issues from some Mexico numbers	Minor	Mar 23, 2016, 18:40	2 d	resolved	03-23
Long Code SMS Delays to Sprint in the US	Minor	Mar 25, 2016, 16:23	3.6 h	resolved	03-25
Brief increase in error rate sending SMS Messages	No impact listed	Mar 28, 2016, 23:40	0 min	resolved	03-28
Intermittent Delays in MMS Message Delivery	Minor	Mar 30, 2016, 01:39	2.5 h	resolved	03-30
Service interruption in placing calls with Twilio Client	Minor	Mar 30, 2016, 02:32	0 min	resolved	03-30

Cite this

Twilio posted 18 status incidents in March 2016 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title: Twilio in March 2016
Vendor: Twilio
Date: 2016-03-01 00:00 UTC
URL: https://rewindex.com/company/twilio/2016/03

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