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CompaniesTwilioMonthly reportsFebruary 2016

Twilio in February 2016: incidents, uptime and changes

25incidents posted
1labelled major or critical
99.80%free of major/critical
88.18%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 21 min, incident time 3.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 18 · No impact listed 6

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Service interruption with Flash callsMajor1.4 hresolved02-04

Other incidents 24

IncidentImpactStartedDurationStatusDay
Degraded Performance of Twilio Client in Ireland RegionNo impact listed10 minresolved02-01
Degraded performance sending outbound text messages through REST APIMinor17 minresolved02-01
Degraded performance on outbound text messages through REST APIMinor55 minresolved02-01
Degraded performance of account verification serviceNo impact listed0 minresolved02-02
Intermittent issues with Twilio services in IrelandMinor8 minresolved02-02
Long Code SMS Failures to Sprint/AT&TMinor20 minresolved02-03
Degraded performance of inbound SMS in the UKMinor15 hresolved02-03
Degraded Twilio Client performance in our European datacenterMinor8.5 hresolved02-03
Elevated error rates for Usage API and Account PortalMinor2.9 hresolved02-06
Degraded performance: programmable voiceNo impact listed0 minresolved02-09
REST API experienced a brief period of elevated error ratesNo impact listed0 minresolved02-11
Elevated Filtering for Long Code Outbound SMS to US CarriersMinor2 dresolved02-12
Elevated Error Rates for Global ConferencesMinor24 minresolved02-12
Intermittent SMS Delivery Failures in MexicoMinor10 minresolved02-13
Some SIP PCAP Logs unavailable for downloadNo impact listed0 minresolved02-16
Delays in Processing TranscriptionsMinor1.8 hresolved02-16
Failing TaskRouter RequestsMinor3.5 hresolved02-16
Elevated Errors for Number Porting RequestsMinor8 minresolved02-23
Degraded Voice Calls to BrazilMinor32 minresolved02-24
API partial outageMinor28 minresolved02-25
Twimlbin.com currently unaccessibleNo impact listed13 minresolved02-26
Intermittent errors in establishing conferencesMinor21 minresolved02-27
SMS delivery issue from/to certain short codesMinor3.5 hresolved02-27
Degraded Voice Calls to BrazilMinor40 minresolved02-29

Cite this

Twilio posted 25 status incidents in February 2016 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in February 2016
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2016/02

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