Companies/Synthesia/Incidents

Synthesia: Synthesia Loading Issues

Affected components: Public APIVideo generationEditorVideo Sharing

Timeline of updates

1. investigating2026-07-13 15:56 UTC

   We're currently aware of an issue affecting Synthesia loading after login. Our engineering team are investigating now and we will provide updates as soon as we have more information.

2. monitoring2026-07-13 16:22 UTC

   A fix has been implemented and we are monitoring results.

3. resolved2026-07-13 16:42 UTC

   This incident has been resolved. Thank you for your patience!

Changes Rewindex caught on this incident

• Jul 13Major incident: Synthesia Loading Issues

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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