# Synthesia: Synthesia Loading Issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-13 15:56 UTC · Resolved: 2026-07-13 16:42 UTC · Duration: 46 min
- Updates: 3 · Affected components: Public API, Video generation, Editor, Video Sharing
- [Vendor status page: https://stspg.io/7gfnwtxjv1fr](https://stspg.io/7gfnwtxjv1fr)
- [Company: Synthesia](https://rewindex.com/company/synthesia.md)

## Timeline of updates

- **investigating** 2026-07-13 15:56 UTC: We're currently aware of an issue affecting Synthesia loading after login. Our engineering team are investigating now and we will provide updates as soon as we have more information.
- **monitoring** 2026-07-13 16:22 UTC: A fix has been implemented and we are monitoring results.
- **resolved** 2026-07-13 16:42 UTC: This incident has been resolved. Thank you for your patience!

## Rewindex changes for this incident

- 2026-07-13 15:56 UTC: [Major incident: Synthesia Loading Issues](https://rewindex.com/change/i46673963d8852d.md)


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Canonical: https://rewindex.com/company/synthesia/incidents/6ybq5lbqwj37 · Markdown: https://rewindex.com/company/synthesia/incidents/6ybq5lbqwj37.md · JSON: https://rewindex.com/api/v1/companies/synthesia/incidents/6ybq5lbqwj37 · Generated 2026-10-19T21:15:36.735Z