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CompaniesSurveyMonkeyMonthly reportsMay 2025

SurveyMonkey in May 2025: incidents, uptime and changes

5incidents posted
3labelled major or critical
99.07%free of major/critical
95.76%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6 h 55 min, incident time 31 h 31 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 1 · No impact listed 1

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Error when accessing the Collect pageMajor16 minresolved05-14
Some users on Enterprise teams cannot edit surveysMajor5.6 hresolved05-28
SurveyMonkey Reward users cannot redeem their rewardsMajor1.1 hresolved05-30

Other incidents 2

IncidentImpactStartedDurationStatusDay
Chart issues on Summary Data PDF exports from Analyze ResultsNo impact listed0 minresolved05-05
New Users on Basic Plans cannot buy responses and checkout for MaxDiff Solution SurveysMinor25 hresolved05-14

Maintenance 1

Show scheduled maintenance

Cite this

SurveyMonkey posted 5 status incidents in May 2025 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
SurveyMonkey in May 2025
Vendor
SurveyMonkey
Date
URL
https://rewindex.com/company/surveymonkey/2025/05

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