CompaniesSurveyMonkeyIncidents
SurveyMonkey: New Users on Basic Plans cannot buy responses and checkout for MaxDiff Solution Surveys
Timeline of updates
- resolved
This issue is now resolved.
From SurveyMonkey’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.surveymonkey.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by SurveyMonkey, started 2025-05-14 12:15 UTC, resolved after 25 h, 1 update(s).
- Title
- New Users on Basic Plans cannot buy responses and checkout for MaxDiff Solution Surveys
- Vendor
- SurveyMonkey
- Date
- URL
- https://rewindex.com/company/surveymonkey/incidents/vpw73x3lkmq4
SurveyMonkey profileRecent SurveyMonkey incidentsAll outages on May 14, 2025SurveyMonkey in May 2025MarkdownJSON