Smartsheet: Smartsheet Application & API
Timeline of updates
- resolved
Beginning at 1:57 AM Pacific Standard Time (PST) on December 13, 2016 customers using the Smartsheet application would have experienced application errors when attempting to load or save sheets. Our infrastructure team discovered a condition causing the application to be unable to connect to the primary data store, and by 2:20 AM PST connectivity was restored. Intermittant performance issues were identified and the infrastructure team began a rolling restart of the application. By 7:37 AM PST application performance had returned to a normal state. We have continued to monitor systems since this time and they have operated as expected.
From Smartsheet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
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Cite this
Status incident (vendor impact label: minor) posted by Smartsheet, started 2016-12-13 15:11 UTC, resolved after 11 h, 1 update(s).
- Title
- Smartsheet Application & API
- Vendor
- Smartsheet
- Date
- URL
- https://rewindex.com/company/smartsheet/incidents/vvxybghxwckz
Smartsheet profileRecent Smartsheet incidentsAll outages on December 13, 2016Smartsheet in December 2016MarkdownJSON