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CompaniesSmartsheetMonthly reportsDecember 2016

Smartsheet in December 2016: incidents, uptime and changes

9incidents posted
1labelled major or critical
99.33%free of major/critical
61.89%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 56 min, incident time 11.8 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 8

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Smartsheet Application & APIMajor4.9 hresolved12-11

Other incidents 8

IncidentImpactStartedDurationStatusDay
Smartsheet Application & APIMinor13 hresolved12-05
ReportingMinor15 hresolved12-12
Smartsheet Application & APIMinor11 hresolved12-13
ReportingMinor8 dresolved12-14
Smartsheet Application & APIMinor2.2 hresolved12-17
Resource ManagementMinor23 hresolved12-20
Smartsheet Application & APIMinor23 hresolved12-22
Smartsheet Application & API - Degraded PerformanceMinor2 dresolved12-27

Maintenance 1

Show scheduled maintenance

Cite this

Smartsheet posted 9 status incidents in December 2016 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in December 2016
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2016/12

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