CompaniesSmartsheetMonthly reportsApril 2025
Smartsheet in April 2025: incidents, uptime and changes
6incidents posted
5labelled major or critical
97.75%free of major/critical
97.42%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 16 h 9 min, incident time 18 h 33 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 2 · Major 3 · Minor 1
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Dashboards and template creation failing | Critical | 3.0 h | resolved | 04-04 | |
| Login attempts failures | Critical | 29 min | resolved | 04-08 | |
| Unable to load Dashboards | Major | 4.7 h | resolved | 04-21 | |
| Delays in Workflow Automation and Sheet Access | Major | 5.0 h | resolved | 04-24 | |
| Smartsheet access issues and unexpected errors | Major | 3.0 h | postmortem | 04-30 |
Other incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Intermittent app connectivity | Minor | 2.4 h | resolved | 04-03 |
Cite this
Smartsheet posted 6 status incidents in April 2025 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Smartsheet in April 2025
- Vendor
- Smartsheet
- Date
- URL
- https://rewindex.com/company/smartsheet/2025/04