rewindex

CompaniesSmartsheetMonthly reportsMay 2022

Smartsheet in May 2022: incidents, uptime and changes

6incidents posted
2labelled major or critical
99.32%free of major/critical
96.10%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 5 h 2 min, incident time 29 h. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 3 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Smartsheet Live App for Quip inaccessibleCritical2.0 hresolved05-18
Reports intermittently loadingMajor3.1 hresolved05-11

Other incidents 4

IncidentImpactStartedDurationStatusDay
Intermittent Connection IssuesNo impact listed2.7 hresolved05-02
App SlownessMinor11 hresolved05-24
App SlownessMinor6.7 hresolved05-25
Login and performance issues reported for Control CenterMinor6.5 hresolved05-26

Cite this

Smartsheet posted 6 status incidents in May 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in May 2022
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2022/05

All Smartsheet monthsRecent incidentsMarkdown