# Smartsheet in May 2022: incidents, uptime and changes

> Smartsheet in May 2022: 6 incidents on its status page (2 major or critical), 99.32% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2022/05
Last updated: 2022-06-01T00:00:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 3, none 1
- Uptime (vendor-reported): 99.32% free of major/critical incidents, 96.10% free of any incident; outage time 5 h 2 min, incident time 29 h
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2022](https://rewindex.com/company/smartsheet/2022/04.md) · Next: [June 2022](https://rewindex.com/company/smartsheet/2022/06.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet Live App for Quip inaccessible](https://rewindex.com/company/smartsheet/incidents/67ml82ylgly0.md) | critical | 2022-05-18 10:45 UTC | 2022-05-18 12:43 UTC | 2.0 h | resolved |
| [Reports intermittently loading](https://rewindex.com/company/smartsheet/incidents/8l5lntl5h1wt.md) | major | 2022-05-11 19:35 UTC | 2022-05-11 22:39 UTC | 3.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent Connection Issues](https://rewindex.com/company/smartsheet/incidents/vdyzdrvr25gc.md) | none | 2022-05-02 17:50 UTC | 2022-05-02 20:32 UTC | 2.7 h | resolved |
| [Reports intermittently loading](https://rewindex.com/company/smartsheet/incidents/8l5lntl5h1wt.md) | major | 2022-05-11 19:35 UTC | 2022-05-11 22:39 UTC | 3.1 h | resolved |
| [Smartsheet Live App for Quip inaccessible](https://rewindex.com/company/smartsheet/incidents/67ml82ylgly0.md) | critical | 2022-05-18 10:45 UTC | 2022-05-18 12:43 UTC | 2.0 h | resolved |
| [App Slowness](https://rewindex.com/company/smartsheet/incidents/dkj174rtmnmc.md) | minor | 2022-05-24 16:57 UTC | 2022-05-25 03:47 UTC | 11 h | resolved |
| [App Slowness](https://rewindex.com/company/smartsheet/incidents/ylg8s6rsxpc9.md) | minor | 2022-05-25 17:29 UTC | 2022-05-26 00:09 UTC | 6.7 h | resolved |
| [Login and performance issues reported for Control Center](https://rewindex.com/company/smartsheet/incidents/2xcr7jw2v8tt.md) | minor | 2022-05-26 20:35 UTC | 2022-05-27 03:03 UTC | 6.5 h | resolved |

## Cite this

Smartsheet posted 6 status incidents in May 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2022/05
- Citation: Smartsheet, “Smartsheet in May 2022” (2022-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2022/05 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in May 2022 (2022-05-01)](https://rewindex.com/company/smartsheet/2022/05)`


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Canonical: https://rewindex.com/company/smartsheet/2022/05 · Markdown: https://rewindex.com/company/smartsheet/2022/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:09:25.650Z