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CompaniesSmartsheetMonthly reportsApril 2022

Smartsheet in April 2022: incidents, uptime and changes

4incidents posted
4labelled major or critical
97.82%free of major/critical
97.82%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 15 h 38 min, incident time 15 h 38 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 2

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Document Builder UnavailableCritical5.0 hresolved04-02
Intermittent ConnectivityCritical2.4 hresolved04-15
Managing users via Admin Center causes error, workaround availableMajor2.3 hresolved04-13
Reports intermittently loadingMajor5.9 hresolved04-26

Maintenance 1

Show scheduled maintenance

Cite this

Smartsheet posted 4 status incidents in April 2022 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in April 2022
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2022/04

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