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CompaniesSinchMonthly reportsDecember 2019

Sinch in December 2019: incidents, uptime and changes

20incidents posted
2labelled major or critical
97.16%free of major/critical
79.57%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 21 h 4 min, incident time 6.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 15 · No impact listed 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Operator Notification: Algeria - Mobilis and Djezzy networkMajor20 hresolved12-03
Sinch Operator Notification: Rogers Wireless CanadaMajor59 minresolved12-14

Other incidents 18

IncidentImpactStartedDurationStatusDay
Sinch Operator Notification: Sprint US emergency maintenenceNo impact listed25 minresolved12-03
Operator Notification - Sprint USMinor11 hresolved12-03
Operator Notification - Rogers Wireless Canada (Resolved)No impact listed0 minresolved12-04
Sinch Operator Notification: Telia SwedenMinor7.6 hresolved12-06
Delivery Issue T-Mobile Germany (Telekom Germany)Minor3.4 hresolved12-09
Delivery Issue Bouygues Telecom FranceMinor4.8 hresolved12-11
Finland delivery degradationNo impact listed2.8 hresolved12-12
Sinch Service Notification: Reach APIMinor39 minresolved12-12
Delivery degradation - TurkeyMinor4.3 hresolved12-13
Delivery Issue AT&T and Verizon USMinor48 minresolved12-17
Delivery Issue AT&T USMinor13 hresolved12-18
ReachAPI - Service DegradationMinor2.9 hresolved12-18
Potential Delay in delivery towards AT&T USMinor5.3 hresolved12-22
Site US3 - DegradationMinor2.1 hresolved12-23
AT&T DLR issueMinor16 hresolved12-23
Reach API - Service DegradationMinor4.1 hresolved12-23
AT&T US: Toll-Free number MT and DLR latencyMinor3 dresolved12-24
MMS MT Delays towards T-Mobile US.Minor16 hresolved12-25

Maintenance 18

Show scheduled maintenance

Cite this

Sinch posted 20 status incidents in December 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in December 2019
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2019/12

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