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CompaniesShopifyMonthly reportsDecember 2017

Shopify in December 2017: incidents, uptime and changes

12incidents posted
0labelled major or critical
100%free of major/critical
98.93%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 7 h 54 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 9 · No impact listed 3

Incidents 12

IncidentImpactStartedDurationStatusDay
Problem buying shipping labels from DHL Express.Minor12 minresolved12-04
Unexpected problem with Shopify adminNo impact listed38 minresolved12-05
Unexpected problem with partner dashboardNo impact listed7 minresolved12-06
USPS can't retrieve shipping ratesMinor57 minresolved12-08
Problem buying shipping labels from Canada Post.Minor10 minresolved12-12
Problem with the Google Shopping channelMinor2.2 hresolved12-13
Unexpected problem with some Shopify storesNo impact listed31 minresolved12-13
USPS can't retrieve shipping ratesMinor43 minresolved12-15
Problem buying shipping labels from USPS.Minor1.9 hresolved12-15
Unexpected problem with checkout response timeMinor14 minresolved12-15
Problem buying shipping labels from DHL Express.Minor16 minresolved12-16
Fedex can't retrieve shipping ratesMinor1.6 hresolved12-19

Cite this

Shopify posted 12 status incidents in December 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Shopify in December 2017
Vendor
Shopify
Date
URL
https://rewindex.com/company/shopify/2017/12

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