# Shopify in December 2017: incidents, uptime and changes

> Shopify in December 2017: 12 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/shopify/2017/12
Last updated: 2018-01-01T00:00:00Z

- Incidents posted: 12 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 9, none 3
- Uptime (vendor-reported): 100% free of major/critical incidents, 98.93% free of any incident; outage time 0 min, incident time 7 h 54 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2017](https://rewindex.com/company/shopify/2017/11.md) · Next: [January 2018](https://rewindex.com/company/shopify/2018/01.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Problem buying shipping labels from DHL Express.](https://rewindex.com/company/shopify/incidents/j9ddy9qqy8r4.md) | minor | 2017-12-04 20:26 UTC | 2017-12-04 20:38 UTC | 12 min | resolved |
| [Unexpected problem with Shopify admin](https://rewindex.com/company/shopify/incidents/d8g55nbpx6sc.md) | none | 2017-12-05 21:02 UTC | 2017-12-05 21:40 UTC | 38 min | resolved |
| [Unexpected problem with partner dashboard](https://rewindex.com/company/shopify/incidents/wyq6thkhcx44.md) | none | 2017-12-06 19:59 UTC | 2017-12-06 20:06 UTC | 7 min | resolved |
| [USPS can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/rnp89n6pr7nr.md) | minor | 2017-12-08 12:20 UTC | 2017-12-08 13:17 UTC | 57 min | resolved |
| [Problem buying shipping labels from Canada Post.](https://rewindex.com/company/shopify/incidents/pvs0w8xt1sx2.md) | minor | 2017-12-12 16:10 UTC | 2017-12-12 16:20 UTC | 10 min | resolved |
| [Problem with the Google Shopping channel](https://rewindex.com/company/shopify/incidents/qlwt6mycmmnv.md) | minor | 2017-12-13 14:54 UTC | 2017-12-13 17:04 UTC | 2.2 h | resolved |
| [Unexpected problem with some Shopify stores](https://rewindex.com/company/shopify/incidents/t7kq9lzqwq3w.md) | none | 2017-12-13 22:19 UTC | 2017-12-13 22:50 UTC | 31 min | resolved |
| [USPS can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/0ggz1hknm1z6.md) | minor | 2017-12-15 05:41 UTC | 2017-12-15 06:24 UTC | 43 min | resolved |
| [Problem buying shipping labels from USPS.](https://rewindex.com/company/shopify/incidents/g5hd29nbnqm2.md) | minor | 2017-12-15 15:59 UTC | 2017-12-15 17:51 UTC | 1.9 h | resolved |
| [Unexpected problem with checkout response time](https://rewindex.com/company/shopify/incidents/8gpzm98ntw95.md) | minor | 2017-12-15 16:19 UTC | 2017-12-15 16:33 UTC | 14 min | resolved |
| [Problem buying shipping labels from DHL Express.](https://rewindex.com/company/shopify/incidents/7tc1p79gcykf.md) | minor | 2017-12-16 23:50 UTC | 2017-12-17 00:06 UTC | 16 min | resolved |
| [Fedex can't retrieve shipping rates](https://rewindex.com/company/shopify/incidents/09kgy1578pys.md) | minor | 2017-12-19 17:26 UTC | 2017-12-19 19:00 UTC | 1.6 h | resolved |

## Cite this

Shopify posted 12 status incidents in December 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/shopify/2017/12
- Citation: Shopify, “Shopify in December 2017” (2017-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2017/12 (CC BY 4.0).
- Markdown link: `[Shopify: Shopify in December 2017 (2017-12-01)](https://rewindex.com/company/shopify/2017/12)`


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Canonical: https://rewindex.com/company/shopify/2017/12 · Markdown: https://rewindex.com/company/shopify/2017/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:37.070Z