Runway: We have released a fix.

Impact: majorStatus: resolvedStarted 2026-04-21 20:08 UTCResolved 2026-04-21 20:49 UTC (41 min)3 updatesSource: stspg.io

Summary

Runway reported a major outage affecting Gen4.5, with App, Backend and Public API listed as affected components. It started at 2026-04-21 20:08 UTC and was resolved at 2026-04-21 20:49 UTC, lasting 40 min; Runway said it released a fix restoring Gen4.5 service.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AppBackendPublic API

Timeline of updates

investigating2026-04-21 20:08 UTC
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
investigating2026-04-21 20:17 UTC
Gen4.5 is experiencing an issue. We are evaluating a solution.
resolved2026-04-21 20:49 UTC
We have released a fix, restoring service to Gen4.5.

Rewindex changes for this incident

Major incident: We have released a fix. 2026-04-21 20:08 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Runway profile · Recent Runway incidents · Markdown · JSON