Rootly change history

Rootly’s Slack-dependent features were degraded by an upstream Slack incident, rated critical, starting 2026-05-14 14:01 UTC and lasting 1 h 58 min. On-Call, Mobile, and Web Platform remained fully operational; Rootly marked the incident resolved at 2026-05-14 16:00 UTC after the issue was resolved on Slack’s side.

Rootly reported a major incident delaying On-Call notifications, starting at 2025-10-20 10:31 UTC and resolved at 2025-10-20 11:36 UTC, lasting 1 h 5 min. Incident response and Slack continued working as expected; Rootly confirmed notification delays were fully resolved and all systems were operating normally.

Rootly reported a major incident affecting Slack and web interactions starting 2025-09-04 17:44 UTC, resolved at 2025-09-05 01:58 UTC after 8 h 14 min. Later updates confirmed web, mobile, and on-call paging remained operational; Slack engineering resolved the issue, restoring Slack functionality.

Rootly reported a major outage affecting delivery of Slack Blocks for Alert notifications, starting at 2025-07-11 13:05 UTC and resolved at 2025-07-11 13:58 UTC, lasting 53 min. Rootly identified the issue and reported deploying a fix; the outage was limited to those notifications.