Changes / Rootly / Intermittent Failures with User Sign In and Incident Creation

Rootly: Major incident: Intermittent Failures with User Sign In and Incident Creation

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 79%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Intermittent Failures with User Sign In and Incident Creation
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-04-01 14:53 UTC
AddedResolved time#5
Before: not present
After: 2024-04-01 15:19 UTC
AddedAffected components#6
Before: not present
After: API, Rootly Slack App, Slack App, Web Platform
AddedUpdateinvestigating#7
Before: not present
After: The team is currently investigating issues with users signing into Rootly Web Platform.
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdateinvestigating#9
Before: not present
After: We are continuing to investigate this issue. Slack, Web, and API are currently impacted. Rootly On-Call remains online without impact.
AddedUpdateidentified#10
Before: not present
After: The issue has been identified and the team is aware of the root cause. A fix is being implemented.
AddedUpdateresolved#11
Before: not present
After: This incident has been resolved. RCA will follow and be sent to customers.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Intermittent Failures with User Sign In and Incident Creation (this change)Major incident

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