rewindex

CompaniesQuickBooks OnlineIncidents

QuickBooks Online: Some customers are unable to update credit card payment details on their QuickBooks Online account

No impact listedStatus: resolvedStarted Resolved (39 min)1 updatestatus.quickbooks.intuit.com (opens in new tab)

Timeline of updates

  1. resolved

    We are pleased to share that a fix has been implemented to resolve the payment failure error. Please make another attempt to update credit card details on your QuickBooks Online account. Thank you for your patience as we worked to resolve this.

From QuickBooks Online’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.quickbooks.intuit.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by QuickBooks Online, started 2021-12-02 01:40 UTC, resolved after 39 min, 1 update(s).

Title
Some customers are unable to update credit card payment details on their QuickBooks Online account
Vendor
QuickBooks Online
Date
URL
https://rewindex.com/company/quickbooks-online/incidents/x17drwyhsxml

QuickBooks Online profileRecent QuickBooks Online incidentsAll outages on December 2, 2021QuickBooks Online in December 2021MarkdownJSON