# QuickBooks Online: Some customers are unable to update credit card payment details on their QuickBooks Online account

> QuickBooks Online status incident “Some customers are unable to update credit card payment details on their QuickBooks Online account” on 2021-12-02: impact none (vendor’s label), 39 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/quickbooks-online/incidents/x17drwyhsxml
Last updated: 2021-12-02T02:19:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-12-02 01:40 UTC · Resolved: 2021-12-02 02:19 UTC · Duration: 39 min
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/x17drwyhsxml](https://status.quickbooks.intuit.com/incidents/x17drwyhsxml)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2021-12-02 02:19 UTC: We are pleased to share that a fix has been implemented to resolve the payment failure error. Please make another attempt to update credit card details on your QuickBooks Online account. Thank you for your patience as we worked to resolve this.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by QuickBooks Online, started 2021-12-02 01:40 UTC, resolved after 39 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/quickbooks-online/incidents/x17drwyhsxml
- Citation: QuickBooks Online, “Some customers are unable to update credit card payment details on their QuickBooks Online account” (2021-12-02 01:40 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/incidents/x17drwyhsxml (CC BY 4.0).
- Markdown link: `[QuickBooks Online: Some customers are unable to update credit card payment details on their QuickBooks Online account (2021-12-02)](https://rewindex.com/company/quickbooks-online/incidents/x17drwyhsxml)`


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/x17drwyhsxml · Markdown: https://rewindex.com/company/quickbooks-online/incidents/x17drwyhsxml.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/x17drwyhsxml · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:11:04.098Z